The primary objective of CRM analytics is to map out prominent behavioral patterns and predictions from the existing data and information gathered from various operational CRM systems. For internal purposes, this speeds up the decision making process.

It is not enough for a business to be on social media platforms, it is imperative that they use the data they collect from customer interactions to map trends, improve targeted marketing practices, fine-tune their marketing campaign and increase sales. MAQ Soliutions can help you with social media and community analytics, which gives you useful market insights. This is crucial for gauging the success of your own marketing strategy.

Keep track of resolution rates, service cost analysis and service trends with our Customer Service Analytics solutions. This gives you useful insights that helps you give your customer better experience, and also helps you map customer loyalty.

Today, when businesses are connecting with employees, vendors, suppliers and partners from all corners of the world, there is need for integrating CRM with collaborative channels to ensure that communication is smooth with everyone. With BrandLoom, you can avail custom-made solutions that will help you keep in touch with your team across all locations. This is especially useful for executives and entrepreneurs who have to travel often. With our solutions, you can be sure that you do not miss any message.

It is now necessary for businesses to be mobile. For your executives on the go, make it possible to engage with and update customer data via their mobile devices with our custom mobile CRM solutions. If you have a team spread across multiple locations, BrandLoom’s mobile CRM solutions provides you a flexible and convenient way to stay integrated.